Privacy Policy

Infintri Limited is a private limited company registered in England and Wales. We are committed to promoting sustainable transportation through the development and deployment of solar powered electric vehicle (EV) technologies. Our platform supports various initiatives designed to encourage clean energy adoption, environmental education, and user participation in green mobility programs.

As a digital-first company, we are committed to managing user data responsibly and transparently. This policy explains the types of data we collect, why we collect it, how we use it, and how you can control your personal information.

Applicability of this Policy

This Privacy Policy applies to all individuals who access or interact with Infintri’s Services, including visitors to our website, registered users, mobile app users, and participants in our programs or digital features.

It governs personal data collected directly from you, through third-party integrations, or automatically via cookies and similar technologies. This policy does not apply to third-party websites or services that may be linked through our platform. We encourage you to review the privacy policies of any third parties you interact with.

Information We Collect

We collect several categories of personal information depending on how you use our Services. This includes both information that you voluntarily provide and data collected automatically through technology.

Information You Provide to Us Directly

When you register for an account, interact with our platform, or communicate with us, you may provide:

• Personal Identification Data: Full name, email address, phone number, and mailing address.
• Account Credentials: Username and password (encrypted).
• Communication Data: Records of emails, messages, or support tickets you send to us.
• Transaction Data: If you make a purchase or subscribe to a service, billing and payment information (handled securely via third-party processors).

Information We Collect Automatically

When you access our Services, we automatically collect certain technical and usage information such as:

• Device and Browser Data: IP address, browser type, operating system, device identifiers.
• Usage Information: Time spent on pages, clicks, navigation behaviour, session duration, referral URLs.
• Cookies and Similar Technologies: We use cookies to improve user experience and collect analytics.

Purpose and Legal Basis for Processing

We collect and use your personal data only where we have a legal basis under applicable data protection laws. The primary purposes and legal grounds for processing your data include:

To Provide and Operate Our Services

We use your personal information to create and manage your account, provide access to platform features, and ensure the delivery of our services. The legal basis for this processing is performance of a contract.

To Improve and Secure Our Platform

We analyse usage data to enhance platform functionality, monitor performance, detect bugs or threats, and secure user data. The legal basis is our legitimate interest in improving our Services and protecting users.

To Communicate With You

We may contact you with service related messages, updates, support responses, or legal notices. This communication is necessary to fulfil our obligations to you and is based on contractual necessity or legitimate interest.

For Marketing (With Consent)

If you opt-in, we may send newsletters, offers, or information about new features. You can withdraw your consent at any time by using the "unsubscribe" link in emails or by contacting us.

To Comply with Legal Obligations

We may process your personal data to comply with applicable laws, regulations, or lawful government requests. This processing is based on our legal obligations.

Sharing and Disclosure of Your Information

We do not sell or rent your personal data. However, we may share your information with trusted third parties in specific scenarios, including:

Service Providers

We engage third-party vendors to provide services such as payment processing, website hosting, customer support, and analytics. These partners have access to your personal data only to perform tasks on our behalf and must process your data in accordance with data protection laws.

Professional Advisors

We may share personal data with legal, tax, or financial advisors when necessary to manage risk or comply with legal or business obligations.

Regulatory Authorities

If required by law, regulation, legal process, or government request, we may disclose your personal information to law enforcement or regulatory authorities.

Business Transfers

If we undergo a merger, acquisition, or asset sale, your information may be transferred to the new entity as part of the transaction, under the same terms of privacy protection.

International Data Transfers

While we are headquartered in the United Kingdom, some of our service providers may operate outside of the UK or the European Economic Area (EEA). In such cases, we ensure that your personal data is transferred securely and in accordance with applicable laws by using legal mechanisms such as:

• The UK International Data Transfer Agreement (IDTA).
• Standard Contractual Clauses (SCCs).
• Adequacy decisions where applicable.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Maintaining your user account and preferences.
• Complying with our legal obligations.
• Resolving disputes and enforcing our agreements.

If you close your account, we may retain some data in archived form for a period defined by our internal retention policies or regulatory requirements.

Your Rights Under UK GDPR

Under the UK GDPR, you have several rights regarding your personal information:

Information You Provide to Us Directly

When you register for an account, interact with our platform, or communicate with us, you may provide:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct or update inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your data where there is no legitimate reason for us to keep it.
• Right to Restrict Processing: You can ask us to restrict the processing of your data under certain conditions.
• Right to Data Portability: You can request your data in a machine-readable format to transfer it elsewhere.
• Right to Object: You can object to processing based on our legitimate interests or for direct marketing.
• Right to Withdraw Consent: If we rely on your consent for processing, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details provided. We may request proof of identity before fulfilling your request.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your experience and collect analytics on user behaviour.

Cookies are small files stored on your device that help us remember your preferences, authenticate sessions, and understand usage patterns.

You can manage your cookie preferences through your browser settings or via our cookie management tool displayed when you first visit the site.

Security of Your Data

We implement robust technical and organizational security measures to protect your data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

• Data encryption in transit and at rest.
• Access control protocols.
• Regular software updates and security audits.
• Limited access to personal data by authorized personnel only.

While we strive to protect your data, no system can guarantee 100% security. We urge you to use strong passwords and notify us immediately of any unauthorized activity on your account.

Children’s Data

Our Services are not intended for individuals under the age of 18. We do not knowingly collect or process personal data from minors. If we learn that we have inadvertently collected such data, we will delete it promptly. Parents or guardians who believe their child has submitted personal information may contact us to request removal.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to legal, technical, or business changes. When updates are made, we will revise the “Effective Date” at the top of this page. Significant changes will be communicated via email or through notices on our platform.

We encourage users to review this Privacy Policy periodically to stay informed about how we protect your data.

Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, you can contact us at: info@infintri.com